Member Update: April Billing

Posted March 24, 2020

Dear Members,

It is my sincere hope this email finds you all healthy and safe.

While the past few weeks have challenged each us in different ways, I have been so encouraged by acts of goodwill and support out in the community and within our own Rival community. Times like these remind us that we are truly stronger together. #therivalway

Right now the gym remains closed with the hope that we will be able to open again soon. But of course, we can’t be certain of exactly when that might be and under what circumstances.  As we approach April 1st , which is membership renewal time for many of you, I wanted to reach out and let you know what your options are.  Many of you have already contacted me and expressed your commitment to maintain your membership status, for which I am extremely grateful. By maintaining your membership, I am able to continue compensating our wonderful Rival training team (Ron, Zach, Ridge, Mitch, and Heather), class instructors (Anna, Kenzie, Danielle, Darsenio, Jared, Katie, Logan, Mike, Monica, Paul, Shari, and Tate), and front desk staff (Kyle, Mason and Bri). This team is continuing to provide members with workouts via our Rival Live classes and workouts of the day posted in IG. I hope you’ve had the chance to experience them, with more to come! Your membership also allows us to continue checking out equipment to members for use at home and to maintain our space (rent, utilities, etc.) so that we can reopen as soon as we’re able.

But I also understand that you may not all have the ability to maintain your membership, so here’s what I’m requesting:

*If you’re able and willing to maintain your membership renewal in April (on the 1st or 15th), no action is required.

*If you need to suspend your membership, please email me at and let me know by March 31st. 

Again, your ongoing support of our Rival community and small business is most appreciated.


Jim Mahan, Owner

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